For all floral products. We offer Singapore islandwide delivery at a flat rate of $18 SGD. For other products: (aprons, vases, etc.) We offer local and international shipping, please refer to the specific product listing for flat shipping rates. Additional charges may apply for larger sized items, public holidays and special occasions such as Valentine’s Day.
We offer two delivery time slots: 2:00pm to 5:00pm or 6:00pm to 9:00pm. We deliver Mondays to Saturdays. We do not deliver on Sundays. Orders for next day delivery must be placed before 12PM. If you have a specific request, please let us know when placing your order and we will do our best to accommodate your request.
For same day deliveries, please call us. Same day deliveries are subject to floral product availability.
Please ensure your recipient is available at the delivery location and during the delivery time slot to receive your floral product order. In the event your recipient is unable to receive your floral product order, the courier will call the recipient to seek further instructions. If the recipient cannot be reached within 10 minutes of the courier’s arrival, the flowers will be re-delivered back to our shop and a re-delivery fee will be charged to the sender. Read more about our Delivery T&Cs.
Product & Orders
Orders are accepted via our online shopand in-person at our Floral Concierge counter in Straits Clan. We do not accept email or phone orders.
Yes we do offer bespoke arrangements - they are our HOUSEbespoke offering.
You may purchase with Visa, Mastercard or American Express credit or local debit cards. Read more about our Payment T&Cshere.
All our flowers are procured fresh from the market and are seasonal in nature. There may be small variations (such as blooms, colours & size) between the image presented on the website and the product received. Substitutions may be made from time to time where required and without prior notice.
Place your arrangement somewhere cool and away from direct sunlight. We recommend replacing the water in the vase and snipping the stems 1-2cm diagonally every few days.
We are open at Straits Clan, 11am - 6pm, Tuesday - Saturday
For enquiries to our services, for weddings, landscaping, event or brand contracts and collaborations, please email us at email@example.com
We offer our subscriptions in quantities of 4, 8 or 12. Purchasing more entitles you to more savings per delivery. You may select the dates you would like them to be delivered on, and delivery fees are included.
Delivery dates are subject to availability and we don't deliver on Sundays.
At This Humid House, our team holds a commitment to sustainability and to reduce our environmental impact whenever possible. We strive to use less floral foam and plastic packaging in our arrangements.
Our aim is to include at least 20% local and regionally sourced ingredients in all our arrangements in 2020. And to increase that to 75% by 2025.
We also partner with volunteers to repurpose our flowers after an event.
This depends a lot on the scope of the styling as well as the quantity - for example, a more immersive experience with multiple installations as opposed to just table arrangements.
We provide a bespoke service and do our best to work with your budget.
Once you have a date and venue confirmed, and have an idea of a working budget we will arrange to discuss your floral preferences with you.
Following this, we will present to you a design proposal and estimate. This is a preliminary estimate and design concept which can be revised if necessary.
Once you confirm the quote and proposal, at this stage we can accept a 30% deposit which secures our services for your wedding date.
You can begin the booking process as far in advance as you wish but we would recommend arranging a meeting with THH at least three to six months before your wedding day.
It is best to allow plenty of time to ensure our services are reserved for your date. We are able to create floral installations on shorter notice, but this does depend on our availability.
If the event is more than 2 months away, a 30% deposit is required to secure the booking and our services.
For events that are less than 2 months away, a 50% deposit is collected to confirm the booking.
The balance is collected 1 month to the event.
We charge a design fee which includes consultation on linens, flatware, lighting, however we do not provide these items.
We charge a delivery, set up and teardown fee.
These are worked out as a percentage of the overall cost of the floral products.
If the set up timing is rushed, we have a surcharge fee for extra manpower.
We will keep the deposit until a new date is confirmed within the next 12 months. We will not charge a new design fee, even if the venue is different for the new event date.
If you need to cancel within 2 weeks of event date, we will keep the full 100% deposit, as we would have ordered the flowers and materials already.
For cancellations before two weeks to a month from the event date, refunds will depend on the amount paid: If we have received 100% of the event fee, we will refund 50% of the amount paid. If we have only received a 50% deposit, we will not offer a refund. This is because at this stage we would have already begun sourcing and prepping for the event.
For cancellations two or three months in advance, we will refund the deposit except for the design fee.
Yes. Changes and amendments can be made up to 4 weeks in advance of the event date.
Absolutely! We always request that you send us reference images of florals that you like to help us create your dream wedding.
We do our best to recommend flowers that are in season at the time of your wedding. However, if due to unforeseen circumstances they are not available, we will recommend suitable alternatives.
We try our best to source locally, and we always welcome your guests to take the blooms home, especially if what's used is of significance to you!
We can also organise to have your flowers repurposed after the event for charities that we work with, just let us know during our design consultation sessions!
Yes, we do! Drop us an email at firstname.lastname@example.org with as many details as you can furnish - date / time / venue / location / preferred florals / any reference photos / budget - and our team will continue the conversation from there!